Refund & Cancellation Policy

Raqlin (Jithin/Afeef, 7907575484 | 7012953286) believes in helping its customers as far as possible, and has a liberal cancellation and refund policy. Please read below for details:

• Cancellations will be considered only if the request is made at least 3-5 days before your scheduled trip. However, requests may not be entertained if the booking process has already commenced or services have been initiated.
• Refunds/replacements can be made if the customer establishes that the quality of service delivered is not as promised. Please report any issues within 3-5 days of receipt.
• For complaints regarding services with manufacturer warranties, please refer the issue to them directly.
• Any approved refunds will be processed within 3-5 business days.
• 100% Refund: Cancel at least 5 days before your scheduled trip.
• 50% Refund: Cancel at least 72 hours before your scheduled trip.
• 25% Refund: Cancel at least 24 hours before your scheduled trip.
• No Refund: Cancellations made less than 24 hours before the trip or after commencement are not eligible for a refund unless otherwise specified.

For any questions, complaints, or special circumstances, please contact our team. We’re here to assist you and make the process smooth.